Scented Birdie Privacy Policy

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Last Updated: April 2026

Welcome to Scented Birdie. We are committed to protecting your privacy and ensuring your personal data is handled securely. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from scentedbirdie.co.uk (the "Site").

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1. Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device.
When you make a purchase or attempt to make a purchase, we collect necessary Order Information, including your name, billing address, shipping address, email address, phone number, and payment information.

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2. How We Use Your Information

We use the Order Information we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and order confirmations).
Additionally, we use this information to:

• Communicate with you about your order.

• Screen our orders for potential risk or fraud.

• Provide you with information or advertising relating to our products, only if you have opted in to receive such marketing.

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3. Sharing Your Personal Information

We share your Personal Information with trusted third parties to help us provide our services and fulfill your orders. For example:

• We use Wix to power our online store. You can read more about how Wix uses your Personal Information here: https://www.wix.com/about/privacy.

• We share necessary details with our payment processors (e.g., Stripe, PayPal) to process your transactions securely.

• We share your shipping details with our delivery partners (e.g., Royal Mail, Evri) to get your Scented Birdie products to you.

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4. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. This is necessary for our tax and accounting obligations as a UK business.

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5. Your Rights (UK GDPR)

If you are a resident of the UK or Europe, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the information below.

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6. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@scentedbirdie.co.uk or by mail using the details provided below:

Scented Birdie
Astley Brook Close
Bolton, BL1 8RT
United Kingdom